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Administrator permissions are required to access this feature.

To view a list of users:

  1. In the lower-left corner of the main screen, click the Administration cog icon.
    The Administration menu appears on the left side. By default, the Users page appears showing the list of users in alphabetical order. The table shows the following information for each user:


    The user column shows the user display name and email address.

    After the user has completed the enrollment process, the user display name appears as a link to the users account page. For more information, see User Account Page.


    The role assigned to the user.

    Administrator. Can manage the system, view dashboards, and search logs.

    Analyst. Can view dashboards and search logs.

    Account Status

    The status of the user account.

    Invited. An administrator has created a new account, but the user has not completed the set up process.

    Enabled. An active user account.

    Disabled. An administrator has disabled the account, and the user can no longer log in.

    Last LoginThe date and time of the user's last login.

    Columns in the table can be sorted and filtered.

Sort a Column

To sort a column, click the column name. The up arrow appears, indicating the column is sorted in ascending order (A to Z). To sort in descending order, click the name of the column again. The down arrow appears, indicating the column is sorted in descending order (Z to A). 

Apply a Filter

The first three columns in the table can also be filtered. For more information on using filters, see Filters.

Users List Actions

The following actions can be performed from the Users list by opening the three-dot menu next to the name of the user you wish to edit.

These actions can also be performed on the User Account Page.

What do you want to do?

How do you do it?

Disable an active user account.

For more information, see Disable and Reactivate User Accounts.

Open the three-dot menu next to the user's name, and then click Disable Account.

Force the user to reset their password.

For more information, see Force Password Reset.

Open the three-dot menu next to the user's name, and then click Force Password Reset.

Change the user's role assignment.

For more information, see Change Role Assignment.

Open the three-dot menu next to the user's name, and then click Change Role Assignment.
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