Troubleshoot the Lucene Search

If your Lucene query returns a No data available error message or otherwise is not returning the results you expect, check the following:

  • Upper and lower case accuracy of the metadata field and the term

  • Use of quotation marks, forward slashes, and/or back slashes

  • Use of wild card characters

  • Capitalization of Boolean logic terms

  • Use of parentheses in complex queries

  • Time range

  • Use of dashboard filters