You must be logged in as an Administrator to take this action.
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On the main toolbar, click Deployment Manager.
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On the Tools menu, click Knowledge, and then click Common Event Manager.
The Common Event Manager appears. -
On the File menu, click New.
The Common Event Properties window appears. -
In the Name field, type a name for the Common Event.
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Click the button to the right of the Classification field.
The Classification window appears. -
Select the most appropriate Classification for the Common Event being created.
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Click OK.
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(Optional) Enter any additional details or notes in the Brief Description field.
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Select a Risk Rating from the range 0, No Rating, to 9, High-High.
Choose a rating level that best defines the severity of the event. For example, an event describing the status of a running process could be classified as Informational and given a rating of 0. An event classified as Operations: Error would have a rating of 7.
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(Optional) On the Associated Knowledge Base Artifacts tab, you can add Knowledge Base artifacts. Knowledge Base Artifacts externally reference additional information associated with the Common Event.
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Click OK.