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Initialize the Symantec WSS Beat

Prerequisites

  • Open Collector is installed. If you have not already installed it, follow the instructions in the Open Collector Installation and User Guide, and then return to this topic.
  • A username and password have been generated in the Symantec WSS portal.

    For more information on generating a username and password, see the Cloud SWG API Authentication documentation.

  • The following port is open:

    Direction

    Port

    Protocol

    Source

    Outbound443HTTPSsymantecwssbeat

Initialize the Beat 

  1. Confirm Open Collector is running:

    ./lrctl status

    You should see the open_collector and metrics versions:

    If Open Collector is not running correctly, see Troubleshoot the Open Collector in the Open Collector Installation and User Guide.

  2. In the Open Collector, run the following command to start the beat:

    ./lrctl symantecwssbeat start

  3. Using the arrow keys, select New symantecwssbeat instance from the list and press Enter.
                           
  4.  Enter a unique identifier for this symantecwssbeat instance and press Enter.
      
  5.  Enter the previously configured Username for authentication and press Enter.

  6. Enter the previously configured Password for authentication and press Enter.

    The symantecwssbeat service started message appears.
       
  7. (Optional.) To check the status of the service, run the following command:

    ./lrctl symantecwssbeat status

Default Config Values for Symantec WSS Beat

S.NoField NameDefault Values
1heartbeatinterval60s
2heartbeatdisabledfalse
3period

2s

4throttlingIntervalSecs

60

This field value should always be greater than 0.

5numbackhoursData

2

The Symantec WSS Beat supports up to 180 hours of backlog data. The range for this value is 1-180 hours.

6

next_call_duration_in_min

30

This field value should always be greater than 0.

7

symantecwss_url

Cloud domain provided by the user.

8limit

1000

The supported limit range is 1-1000.

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