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Initialize the Symantec WSS Beat

Prerequisites

  • Open Collector is installed. If you have not already installed it, follow the instructions in the Open Collector Installation and User Guide, and then return to this topic.

  • A username and password have been generated in the Symantec WSS portal.

    For more information on generating a username and password, see the Cloud SWG API Authentication documentation.


  • The following port is open:

    Direction

    Port

    Protocol

    Source

    Outbound

    443

    HTTPS

    symantecwssbeat


Initialize the Beat 

  1. Confirm Open Collector is running:

    ./lrctl status

    You should see the open_collector and metrics versions:
    oc.png

    If Open Collector is not running correctly, see Troubleshoot the Open Collector in the Open Collector Installation and User Guide.


  2. In the Open Collector, run the following command to start the beat:

    ./lrctl symantecwssbeat start


  3. Using the arrow keys, select New symantecwssbeat instance from the list and press Enter.
    image2022-5-2_15-56-19.png                        

  4.  Enter a unique identifier for this symantecwssbeat instance and press Enter.
    image2022-5-2_16-44-18.png   

  5.  Enter the previously configured Username for authentication and press Enter.
    image2022-5-2_17-31-6.png

  6. Enter the previously configured Password for authentication and press Enter.
    image2022-5-2_17-33-32.png
    The symantecwssbeat service started message appears.
    image2022-5-2_17-40-30.png    

  7. (Optional.) To check the status of the service, run the following command:

    ./lrctl symantecwssbeat status

    image2022-5-2_17-44-29.png

Default Config Values for Symantec WSS Beat

S.No

Field Name

Default Values

1

heartbeatinterval

60s

2

heartbeatdisabled

false

3

period

2s

4

throttlingIntervalSecs

60

This field value should always be greater than 0.

5

numbackhoursData

2

The Symantec WSS Beat supports up to 180 hours of backlog data. The range for this value is 1-180 hours.

6

next_call_duration_in_min

30

This field value should always be greater than 0.

7

symantecwss_url

Cloud domain provided by the user.

8

limit

1000

The supported limit range is 1-1000.