Frequently Asked Questions

What are the Hardware Requirements for NetMon Freemium

Netmon Freemium uses the same software but under limited rates. Its recommended to follow the Netmon Reference Architecture minimum specifications for any Freemium Installations

Where can I download NetMon Freemium?

NetMon Freemium is available for download on the NetMon Community. You will need to provide a valid email address, as the download link is sent via email.

How do I install NetMon Freemium?

You can install NetMon Freemium two ways: download the Freemium .zip file and extract the installer (.iso file) to mount on a VM, or download the iso.usb file and copy it to a USB stick to install on hardware.

Can I upgrade from NetMon Freemium to a licensed version?

If you have installed Freemium on a standard deployment platform, then upgrading to a full NetMon license is as simple as updating the license file. To get a license file, contact your LogRhythm salesperson or email info@logrhythm.com.

How do I get support for NetMon Freemium?

Our Freemium product is supported through our NetMon Community discussion board at http://community.logrhythm.com. LogRhythm support staff and development engineers monitor the forums and respond on a best-effort basis. You will need to register to submit questions and read responses. For online self-help, view the NetMon section of the LogRhythm Documentation.

What if I need additional support?

Only our full NetMon license comes with additional support. If you need support for a Freemium installation above and beyond what can be obtained through the Community forum, please contact us at info@logrhythm.com to discuss licensing.

Can I make suggestions to improve NetMon Freemium?

Suggestions are always welcome. Our NetMon Community discussion board (https://community.logrhythm.com ) is the place for feature requests, bug reports, and enhancement suggestions. The NetMon product team monitors this area and folds product ideas into our product planning.

Can I link NetMon Freemium to my existing LogRhythm SIEM environment?

Limited SIEM integration is available with Freemium. NetMon Freemium will send out alarms and diagnostic information to a configured Syslog receiver, such as the SIEM. You will need a commercial license for NetMon to send SmartFlow, NetMon’s rich-extracted Layer 7 metadata of all application sessions.

How often is Freemium updated?

All NetMon releases are posted simultaneously. For updates, check the NetMon resources section of the LogRhythm Community.