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Troubleshoot the Lucene Search

If your Lucene query returns a No data available error message or otherwise is not returning the results you expect, check the following:

  • Upper and lower case accuracy of the metadata field and the term
  • Use of quotation marks, forward slashes, and/or back slashes
  • Use of wild card characters
  • Capitalization of Boolean logic terms
  • Use of parentheses in complex queries
  • Time range
  • Use of dashboard filters
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