Only Global Admins or Restricted Admins with elevated View and Manage privileges can take this action.
The Web Console can be configured to require multi-factor authentication. If users misconfigure or lose the device on which their one-time password application is installed, their multi-factor authentication access must be reset.
- On the main toolbar, click Deployment Manager.
- Click the People tab.
- Right-click the Person Record you want to modify, and then click Reset Multi-Factor Authentication.