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Disable Knowledge Base Modules

Disabling a module modifies objects that are currently in the deployment. All objects that are not currently in use are retired or deleted and no longer visible by default.

  1. Close any windows you have open in the Client Console.
  2. On the Tools menu, click Knowledge, and then click Knowledge Base Manager.
    The Knowledge Base Manager appears.

  3. In the Knowledge Base Modules grid, select the Action check box of the module you want to disable.

  4. Right-click the selection, click Actions, and then click Disable Module.
    The Disable Modules dialog box appears.

  5. Click Yes.

    If the Disable Modules error message appears, you have tried to disable a module that is required.

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