The Help menu allows you to easily view version and licensing information about your NetMon, access NetMon documentation, connect with NetMon users and LogRhythm developers via the LogRhythm Community, or download logs and other information about your system and network.
On the top navigation bar, click the Help icon to open the drop-down menu.
Select one of the following options:
Option
Function
About NetMon
Opens the System Details page and the End User License Agreement.
NetMon Help
Opens the NetMon online Help in a new browser tab.
An internet connection is required to view NetMon online Help.
Downloads a .zip file of collected logs, system information, usage information, network metadata, and payload information regarding the system and current network traffic. To download a .zip file designed to help LogRhythm Support diagnose and troubleshoot issues with a NetMon deployment, click Download Diagnostics Package. It may take several minutes to assemble and download the .zip file through your browser. The .zip file contains the following information:
Configuration files
Log files
Elasticsearch information and health status
System and hardware information
Network configuration and status
Diagnostics statistics in JSON format
Scripts/diagnostic_translator.py to convert the diagnostics JSON into .csv files and .png charts
